Terms and Condition


  • Any Complaints and Queries : Contact Tamil Nadu/Pondicherry - Ph : 0422-2493552, Cell : 93440 62552, 94422 60511. Kerala -Cell: 93885 22552, 90473 32552.
         Karnataka - Ph : 080 - 25988060,41315755, Cell : 9972995181.
  • Please make passenger/s to be present at-least 15 mins before departure time with a copy of this ticket.
  • The passengers are requested to co-operate with the bus operators to achieve punctuality.
  • In the interest of other passengers, the vehicle is not permitted to wait for particular passenger/s after the departure time.
  • The Ticket booked is not transferable.
  • E-ticket cancellations are permitted through respected web portal. In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding, if adjacent seat is female.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor prohibited on board.
  • All other conditions are applicable which company announces then and there.
  • All other conditions specific to a Bus Operator is applicable then and there
  • Fares will be refunded only if the trip is cancelled by the bus operators. The management reserves the right of admission and the right to change the program without notice.
  • Fare includes minimum baggage charges, amenities charges, Service Charges excluding payment gateway charges.
  • Cancellation Policy

  • Between 0 HOUR and 6 HOUR - 100% Deduction
  • Between 6 HOUR and Any Time - 10% Deduction
  • After Departure Time No Refund.
  • Tickets booked through Agents can be cancelled only through the respective agent.
  • If bus is cancelled, send a request to customercare@a1travels.in for refund.
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